Privacy Policy for Specifusion (PTY) Ltd

Last Updated: 29 March 2026

1. Introduction

Specifusion (PTY) Ltd (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and protect your data in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We collect information that allows us to provide a seamless e-commerce experience and professional industrial services. This includes:

  • Identity Data: Name, surname, and company name.
  • Contact Data: Email address, telephone number, and physical/delivery address.
  • Financial Data: Payment details (processed securely via our third-party payment gateways; we do not store full credit card details on our servers).
  • Transaction Data: Details about products or services you have purchased from us.
  • Technical Data: IP address, browser type, and usage data collected via cookies when you visit ai-slipscanner.com or specifusion.co.za.

3. Purpose of Processing

We will only use your personal information for the following purposes:

  • Order Fulfillment: Processing payments, managing deliveries, and providing order updates.
  • Service Inquiries: Responding to site survey requests and project consultations.
  • Marketing: Sending newsletters or promotional materials (only if you have provided explicit opt-in consent).
  • Legal Compliance: Meeting tax, accounting, and anti-fraud obligations.

4. Sharing of Information

We do not sell your data. We only share information with trusted third parties necessary for our operations:

  • Payment Processors: To securely handle your transactions.
  • Courier & Logistics Partners: To deliver physical goods to your site.
  • Service Providers: Hosting, website analytics, and professional advisors.
  • Regulators: Where required by South African law.

5. Data Security

We implement industry-standard security measures, including SSL encryption and secure hosting environments, to protect your data from unauthorized access, loss, or destruction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by South African law (e.g., keeping financial records for 7 years).

7. Your Legal Rights (POPIA)

Under POPIA, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we update or fix inaccurate information.
  • Deletion: Request that we delete your data (subject to legal retention requirements).
  • Objection: Withdraw consent for marketing at any time.

8. Cookies

Our website uses cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings, though some features of the e-commerce store may not function correctly without them.

9. Contact Information & Information Officer

If you have any questions about this policy or wish to exercise your rights, please contact our designated Information Officer:

  • Information Officer: Sean Guy
  • Email: enquiries@specifusion.co.za
  • Physical Address: Polokwane, Limpopo, South Africa